About Our Returns & Refunds Policies
Whilst hoping that you are delighted with your order, if you are not perfectly satisfied with your goods we will gladly offer you a full refund. We must however stress that in order to receive a refund or exchange, the item(s) must be unworn and in perfect condition, with all garment tags still attached and in their original packaging.
Returns requests are required to be initiated within 7 days of receipt of your order. We strive to arrange for your refund within the next day of the date of arrival of the items returned.
Urgent communion dresses surcharge cannot be refund.
Exception: communion dresses and communion suits are not returnable or exchanged. Alterated products will not be refund or exchanged. We are responsible for our alterations. That means we ensure it will be perfect according to the indicated measurements. In case it didn´t fit we will mend the clothes again until it comes perfect.
Return Items You Ordered
To return a product, you must notify to Baundastica SL, to the address C/ Ayala, 85, C.P. 28006, Madrid, phone 914011851, writing an email to firstname.lastname@example.org. You could use the return form you can download from here. You must send the email withing the 7 days of receipt of your order.